Privacy Policy
Effective Date: 24 December 2024
Fitness Fest Best (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal information:
1.1 Personal Identification Information
- Name, email address, phone number, and postal address provided through our contact forms or during sign-ups.
1.2 Payment Information
- Billing details, payment card information, and transaction details for purchases made through our website.
1.3 Usage Data
- Information about how you interact with our website, such as IP address, browser type, pages visited, and session duration.
1.4 Other Information
- Additional details you choose to provide when communicating with us or participating in surveys, events, or promotions.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: Ensuring smooth delivery of our fitness programs, bookings, and related services.
- Communication: Responding to your inquiries, sending updates, and providing customer support.
- Marketing: Sending newsletters, promotions, and event details with your consent.
- Website Improvement: Analyzing usage patterns to improve website functionality and user experience.
- Legal Compliance: Complying with applicable laws and regulations or addressing legal disputes.
3. Disclosure of Your Information
We may share your personal data under the following circumstances:
- Service Providers: With trusted third parties that assist in service delivery (e.g., payment processors, IT support).
- Legal Obligations: When required by law, regulation, or legal process to disclose your information.
- Business Transfers: In connection with a merger, sale, or transfer of assets, where your data may be part of the transferred assets.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to secure your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
6. Your Rights
As a user, you have the following rights regarding your personal data:
- Access: Request a copy of your personal data held by us.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
- Withdrawal of Consent: Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us using the details provided below.
7. Cookies
Our website uses cookies to enhance user experience and gather analytical data. You can manage your cookie preferences through your browser settings.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly.
9. Contact Us
If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:
Fitness Fest Best
321 Orchard Rd, Orchard Shopping Centre, #04-02, Singapore, 238866
📧 Email: info@creattopspaces.com
📞 Phone: +65 9754 5754
Thank you for trusting Fitness Fest Best with your personal data. Your privacy matters to us.